When it suddenly changes
Disruption. Is it good or bad?
While listening to Michael Raynor of Deliotte make a presentation on his great new book, The Innovator's Manifesto, I got to thinking about the two-sided nature of disruption in markets.
One can easily argue that it's bad because it dramatically changes the landscape and the likely outcomes of strategies in place. MF Global fails and trading accounts are frozen. If you are a trader, that's bad news! Child abuse is revealed at Penn State and the college president and worshipped football coach are canned. If you are a Penn State board member, that's bad news! Greek political turmoil causes Italian borrowing costs to soar. If you are the prime minister or finance minister of Italy, that's bad news!
But that same sudden shift in landscape and effect on embedded strategies can also be good. The competitors of the trader with the frozen MF Global account may see new customers. Incoming students who might have chosen Penn State suddenly favor another school with their acceptance. Speculators who sold Italian bonds short make a killing.
And then there is the opportunity for "planned disruption," where the strategy is to cause the sudden landscape change to a gain a competitive advantage. Innovation of this type is difficult to achieve but holds the potential for great competitive success and differentiation. Think 3D television or carbon fiber airplanes or gene therapy or LinkedIn or the iPad.
So where do my musings lead? To thoughts of scenario planning, that's where. Organizational strategists are wise to consider how their major assumptions and strategies can be disrupted and what they might do in advance to mitigate the damage and when disrupted for quickest recovery or new advantage. They are wise to look at what might disrupt market leaders and offer a new opportunity for competitors. And if they can find innovation strategies that disrupt the leader's strategies, so much the better!