Strategic Thinking & Strategic Action

Fostering strategic thinking and strategic action by organizational leaders since 2007.

Why New Year’s resolutions fail: The problem of implementation
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Why New Year’s resolutions fail: The problem of implementation

Yesterday, New Year’s resolutions came to mind as I was writing year-end reports to my coaching clients.

A blog post on goal-setting and achievement that I wrote earlier this year, Don’t waste your time planning, unless…, cited research showing that 92% of people who make New Year’s resolutions never actually achieve them. While I recognize that what we resolve to achieve in the New Year can be a casual goal without a lot of commitment behind it, to me it seems silly to put a marker out there and then ignore it or only half-heartedly go after it.

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Are you ready to bat?
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Are you ready to bat?

Just as a batter needs to constantly monitor and process all these variables to make good decisions at the plate, as an organizational leader or business professional you should be keenly aware of what’s going on around you when you step up to bat. For businesses, this process is environmental scanning - which these days involves doing a deep dive on the internet and using AI to identify trends and forecasts that offer ideas on how you might proceed in the future.

Environmental scanning is critical, because the environment in which we all are operating is dynamic. Every day brings change – new opportunities and new challenges.

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Drift and big change challenge our success
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Drift and big change challenge our success

Every once in a while we stumble across a seemingly profound thought, the “aha!” moment when we see things in a new way, a concept or approach that helps organize, clarify, and make sense out of what we are seeing or experiencing. One of these “aha!” moments in my life as a strategist has led to deep and useful insights that I suggest anyone planning for future success will be wise to consider.

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Get real when you plan!
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Get real when you plan!

Rather live and plan under the delusion that you know what your situation and prospects are, why not turn to a time-tested method for making sure your strategic plan will be reality based? That time-tested approach is to do a SWOT (strengths, weaknesses, threats, and opportunities) analysis.

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Bridge the strategy gap
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Bridge the strategy gap

With the recent collapse of the Francis Scott Key Bridge in nearby Baltimore, bridges are on my mind.

Given my romance with epic bridges, it is no surprise that I have often likened creating a strategic plan to building a bridge to the future.

I have used the bridge analogy for years. As president of the Association for Strategic Planning (now the International Association for Strategy Professionals), more than a decade ago I started my quest to bridge what I (and others) called “the strategy gap.”

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The secret sauce of successful plan implementation
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

The secret sauce of successful plan implementation

I have been working diligently with my clients the last quarter of this year to assure that they have their strategic business plans in place for the New Year.

Each now has a vision of great success, strategies for getting there, and action steps and strategic initiatives laid out for the next 12 months to move them toward their vision.

You might think with their action plan written, my clients are ready to achieve greater success when January 1 rolls around.

Well, without something else, maybe you can call it the special sauce of execution, the odds are too high that they will not implement their plans or that implementation may peter out after a strong start. Just like so many New Year’s resolutions are abandoned.

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How to build commitment to change, revisited
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

How to build commitment to change, revisited

Implementing a strategic plan by executing action steps is a large-scale organizational change process. However logical and essential the change seems to those driving it, others will resist change and be a barrier to successful implementation. Gaining and maintaining commitment to the plan and its implementation is a critical step.

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Sometimes you get what you need
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Sometimes you get what you need

Rolling Stones drummer Charlie Watts (middle left in the 1965 photo of the band) died today. He was a great drummer. He was unassuming and did not care much for the flamboyant lifestyles of his peers in the band. Watts quietly focused on his craft for more than 50 years.

But, you ask, what does that have to do with strategy? Let me digress and you soon will see that it has all to do with strategy.

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Do you measure up?
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Do you measure up?

We have a problem. We are not wired well for the sustained, organized, separate effort needed to change and grow, to implement our plans, be they strategic or annual.

What I have uncovered on my now six-year deep dive into why we make big decisions poorly and what to do about that huge issue starkly highlights what derails our best intentions in implementing our plans.

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Forget business as usual
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Forget business as usual

With the realization that the storm we thought we are weathering is turning out to be a lasting, hard change in the business climate, a shorter “fix” is likely only to be the start of what the typical business will need to do to be really successful going forward.

I am suggesting that we go beyond stop-gap and short-term measures. I am suggesting that each of us take our business back to fundamentals, rethink it in light of where we are and likely are headed. I am suggesting that we address the new challenges and opportunities brought on by change and then build that reimagined business for greater success.

Here’s a six-step process for resetting your business in a time of great change.

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What’s driving your organization?
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

What’s driving your organization?

Ever notice how some organizations generally seem to be on a positive trajectory, while others are constantly playing catch-up, encountering roadblocks and struggling to get on a better track? Among the former are Proctor & Gamble, General Electric, Southwest Airlines and Oracle. Among the latter are Sears Holdings, BlackBerry and Sony. Looking deeper, you may also notice that some of the organizations that appear to have their act together at times have had to do a major reset to get back on an upward path. Examples that come to mind are IBM moving to services, Starbucks going back to basics and Apple pushing beyond its Mac niche market and launching the iPod. As the leaders of struggling companies will attest, it's a very difficult task to right a sinking ship. Where to focus and what to do are paramount issues. Obviously, business as usual is not working and incrementalism is not the answer. We have come up with a set of questions that we think every organizational leader should ask.

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This is not an infomercial
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

This is not an infomercial

For my recent Association for Strategic Planning strategy webinar and for my next book, I have been taking a hard look at the large body of research that has been conducted on the benefits of strategic planning and strategic management.  Scores of studies have been published in recent decades, many definitive, some inconclusive. What I've seen previously has generally supported strategic planning and strategic management as important for promoting survival and extending organizational longevity, producing growth, and increasing financial results.

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The Big Fail
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

The Big Fail

Let’s start with the best news. Strategic planning is the number one most used business tool globally! 45% of organizations use it, according to Bain & Company’s annual survey of executives. It has scored at or near the top for years. (Bain & Company Management Tools Survey, 2013) Here's some more good news.  58% of organizational leaders say strategic planning is extremely or very important in their organization’s success. That’s according to Forrest Consulting's 2013 Strategic Leader Survey, conducted last year of 314 for-profit and non-profit organizational leaders in decision-making roles, which tracked closely with the results of a similar survey we conducted a year earlier and with a 2006 McKinsey & Company survey. But, unfortunately, the reality is not nearly as good as it might seem. Organizations of all types are not living up to their potential.

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