Strategic Thinking & Strategic Action

Fostering strategic thinking and strategic action by organizational leaders since 2007.

Lead from strategy, don’t waste time
Strategy Lee Crumbaugh Strategy Lee Crumbaugh

Lead from strategy, don’t waste time

An acronym that crystallizes our fraught times and ought to lead us to focused action is VUCA, meaning Volatility, Uncertainty, Complexity, and Ambiguity. VUCA describes the challenging conditions and environments that organizations, leaders, and individuals face, particularly when those conditions make analysis, response, and planning difficult. In short, today we are most certainly living in a VUCA world.

Lest we kid ourselves, let’s recognize that the world has always been more VUCA than not, despite our being lulled at times, whether it be by the post World War II economic boom, the long run of low interest rates through the early 2020s, the U.S.’s 80-year hegemony as the world’s leading military and economic power, or the availability of low-priced Chinese goods. More often, our business and personal lives are upended, be it by hurricane or COVID Pandemic or personal tragedy or windfall, or any of a thousand other status-quo warping events.

So what do we know about succeeding in a VUCA world? From theory, evidence, and practice, we can distill four key principles that will foster success.

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What to do when disaster ensues
Strategic thinking Lee Crumbaugh Strategic thinking Lee Crumbaugh

What to do when disaster ensues

If we ever needed a reminder that this is a VUCA world - a strategists’ term meaning “volatile, unpredictable, chaotic, and ambiguous” - the current state of affairs in the USA’s capital city is it. Agencies, jobs, careers, funding, and polices are all being disrupted

Yet, despite the scale of the “volatile, unpredictable, chaotic, and ambiguous” change affecting the federal government and those associated with and depending on it, unexpected big change and its affects is hardly a new phenomenon.

Just as I did during the COVID-19 Pandemic, I feel compelled to offer up what I know as a strategist, researcher on decision making. planner, and business coach about how to function in and even succeed in a VUCA world, be it induced by COVID, Trump administration actions, LA wildfires, New Orleans shootings, DC plane crash, war, business failure, or otherwise.

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Are you ready to bat?
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

Are you ready to bat?

Just as a batter needs to constantly monitor and process all these variables to make good decisions at the plate, as an organizational leader or business professional you should be keenly aware of what’s going on around you when you step up to bat. For businesses, this process is environmental scanning - which these days involves doing a deep dive on the internet and using AI to identify trends and forecasts that offer ideas on how you might proceed in the future.

Environmental scanning is critical, because the environment in which we all are operating is dynamic. Every day brings change – new opportunities and new challenges.

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Desirable difficulties
Strategic thinking Lee Crumbaugh Strategic thinking Lee Crumbaugh

Desirable difficulties

Too often I see organizations and leaders take the easy road, the worn path, the usual course, going with the flow. The organizations and leaders I work with should not expect me to endorse that approach to business (or life). There is a direct line between difficulty and achievement, whether for athletes or business people. The easy road is almost never that direct line (ignoring the element of luck).

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How to build commitment to change, revisited
Strategic planning Lee Crumbaugh Strategic planning Lee Crumbaugh

How to build commitment to change, revisited

Implementing a strategic plan by executing action steps is a large-scale organizational change process. However logical and essential the change seems to those driving it, others will resist change and be a barrier to successful implementation. Gaining and maintaining commitment to the plan and its implementation is a critical step.

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